Washers, dryers, fridges, dishwashers
Before you go price out a new one.
Most appliance failures come down to a board, a sensor, a door switch or a pump — not the machine being finished. We come to the house, read what it's actually telling us, and give you a price before anything gets taken apart.
Washers & dryers
Stops mid-cycle, won't drain, won't start.
Won't drain or won't spin
Water sitting in the drum at the end of a cycle. Usually the pump filter, a kinked hose or a failed drain pump — occasionally a pressure sensor telling the board the wrong thing.
Door won't lock or won't open
Front loaders won't run until the lock reads closed, and won't release until it reads cool. Lock assemblies and latch switches are common and cheap.
Control boards
Dead panel, random codes, cycles that start and quit. This is the repair most techs won't attempt and where we usually save people the most money.
Dryers not drying
Runs full cycle, clothes still damp. Airflow restriction, a heating element, or the thermostat and relay that drive it.
Common codes
What the display is trying to tell you.
Codes vary by brand and model year, so treat this as a starting point rather than a diagnosis. If yours isn't here, the reader on the home page covers more.
| Code | Brands | What it usually means |
|---|---|---|
| F21 / F02 | Whirlpool, Maytag | Long drain. The machine isn't emptying fast enough — filter, hose or pump. |
| F01 | Whirlpool, Maytag | Main control board failure. Usually a relay or capacitor on the board itself. |
| LE | LG | Motor locked. Overloaded drum, a hall sensor, or a stator fault. |
| OE | LG | Drain error. Pump filter, drain hose or the pump motor. |
| IE | LG | Water isn't filling in time. Supply valves, inlet screens or the inlet valve. |
| UE | LG, Samsung | Unbalanced load. If it repeats, look at suspension rods or the sensor. |
| 4E / 5E | Samsung | Water supply and drain faults respectively. |
| 3E | Samsung | Motor fault — hall sensor, windings, or the driver stage on the board. |
| E15 / E24 | Bosch | Water in the base pan, or a blocked drain. |
| 22E | Samsung fridges | Fan or fan circuit fault. Ice obstruction or the board's fan driver. |
| OF OF | Samsung fridges | Demo mode. The fridge is running the showroom program and not cooling. Two minutes, no parts. |
Refrigerators & kitchen
Warm fridge, cold freezer.
That combination is one of the most common calls we get, and it's almost never a dead compressor. It's usually an evaporator fan, a defrost problem icing over the coils, or the board circuit that drives them.
Which matters, because "compressor" is when people start shopping for a new refrigerator.
- COOLINGThermostats, defrost timers, evaporator fan circuits
- DISPLAYSDead panels and unresponsive touch controls
- DISHWASHERSControl panels, dead buttons, drain faults
- MICROWAVESTouchpads, blown fuses, door switches
- OVENSSmart oven boards and control failures
- SMARTGetting Wi-Fi appliances back on the network
Get on the schedule
Have the code and model ready.
The model number is on a sticker — inside the door on a washer or dishwasher, on the wall inside a fridge. With that and the code, we often know the part before we leave.